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Rounds · Texts & reminders

Customers in the loop. You in charge.

Reminders before you arrive, a heads-up when plans change, and thank-yous when they pay. Nothing goes out unless you've said so.

Start for £35 a monthAll of Rounds

Messages

InboxReplies to review0

Reminders for Thu 8 Oct

18 sent
18 going ahead · no reply needed0 replies

Nothing to review

A reply never changes the round on its own. It waits here for you.

  • Reminders before you arrive
  • No reply needed to go ahead
  • Replies wait for you
  • Nothing sent unless you say so
Reminders

“We're due Thursday. Reply NO if that doesn't suit.”

Switch reminders on for the customers who want them. Silence means you're going ahead, so nobody has to reply YES and you're never waiting on an answer.
  • Choose who gets them, customer by customer
  • No reply needed to go ahead
  • A reply pings your phone and waits in Replies to review
18:30

Tuesday 6 October

18:30

Messagesnow

Clearview Window Cleaning

Hi Mrs Patel, it's Clearview Window Cleaning. We're due Thursday 8th. Reply NO if that doesn't suit.

4 Elm Road · Thu 8 Oct

No reply, so it's going ahead. Nothing for you to do.

Replies to review

Replies never change the round on their own.

When a customer says no, you decide: skip this visit, move it, or keep it. You deal with it the night before, not stood on their doorstep.
  • Every message in one inbox, on the phone and the laptop
  • A notification when a reply comes in
  • Skip or Move in one tap

Messages

AllNeeds a choice1New
  • SP

    Mrs Patel

    18:42

    NO, we're away until Sunday. Next time is fine.

    Needs a choice
  • KW

    K. Wright

    17:55

    Can you do the back gate side too?

    New

Mrs Patel · 4 Elm Road

Windows £18 · due Thu 8 Oct

Said no

Hi Mrs Patel, it's Clearview Window Cleaning. We're due Thursday 8th. Reply NO if that doesn't suit.

NO, we're away until Sunday. Next time is fine.

Nothing has changed yet. What should happen?

Skip

Take Thu 8 off

Keep

Keep as Thu 8

Move

Pick a day

Telling customers

Moved the round? Tell them in one tap.

Move remaining, Skip remaining or a drag on the calendar all offer Tell them. Changed your mind? Undo can tell them it's back on after all.
  • Nothing is sent unless you press Tell them
  • Moved jobs not yet told carry a Not told tag
  • Undo for a few seconds after every move

Tue · Calendar

14 Mill StreetNot told
16 Mill StreetNot told
2 Church Lane£16
5 Church Lane£16

11 stops moved to Fri 9th

Customers haven't been told yet

Tell themUndo
100 texts included

100 texts a month. Emails free.

Texts come out of your monthly allowance and you can see the count on the dashboard. Emails don't count at all. Need more texts in a busy month? Buy a pack.
  • Choose email or text for each kind of message
  • See what's been sent and to whom
  • Your allowance resets every month

Texts this month

Resets on the 1st
62of 100 used

48

Reminders

9

Moves told

5

Payment

Emails don't count. Need more texts? Buy a pack.

Every message, sorted

Six more, all part of the plan.

  • Visit reminders

    Before you arrive, for the customers who want them.

  • Visit done

    When you tap Done, with their pay link.

  • Payment reminders

    A polite nudge when something's still owed.

  • Payment thank-yous

    A thank-you when they pay.

  • Change of plan

    When you move or skip, if you press Tell them.

  • Email or text

    Your choice for each kind, customer by customer.

More in WorkWise Rounds

Rounds overview

WorkWise Rounds

Fewer wasted trips. Fewer awkward doorsteps.

Reminders, replies and change-of-plan texts, with 100 texts a month included in £35.

Start for £35 a monthSee pricing

No contract. VAT included where applicable. Cancel any time.