Plans, billing and referrals

The plans

Prices include VAT where it applies. Everyone pays the same.

• Rounds: £35 a month or £350 a year
• Lite: £35 a month or £350 a year
• Rounds + Lite: £59 a month or £590 a year

Yearly is two months free. There's no free trial: you pay when you sign up, by card, through Stripe.

Founding offer. For the first 200 customers, new monthly plans get 50% off your first 2 months. It applies automatically.

Referrals: a free month each

Open the Refer a trader link in the sidebar for your own link. When another trader signs up with it, you both get a free month.

• They get their first month free (yearly plans get one month's price off the first year). While the founding offer is running, a referred monthly plan is free in month one and half price in month two.
• You get a credit worth one month of your own plan on your next bill, once they've paid a full month.
• It has to be a new business, and credits have no cash value.

Changing your plan

Open Settings, then Plan & billing. You can see your plan, your next bill and your recent invoices.

• Adding something (for example Add Lite to Rounds), or Switch to yearly, happens straight away. You pay the difference for the rest of the period.
• Dropping something, or Switch to monthly, happens at your next renewal. There are no refunds for time already paid.
• Update card opens Stripe, where you change your card.

Cancelling

On Plan & billing, press Cancel plan. You keep full access until the end of the period you've paid for. Changed your mind? Keep my plan undoes it until then. We don't give part refunds for unused time.

If a payment fails

Stripe tries again for a while. During that time everything keeps working and a banner asks you to Update card. If it still can't be taken, your plan ends.

When a plan has ended, you can still sign in and see a page to Restart it. Your customers and history are kept, but nothing is sent, texted or collected for you until you restart (at the normal price). The phone app says Your plan has ended.

Closing your account

Go to Settings, then Danger zone, and choose Close my account. It cancels your plan straight away (no refund), stops everything going out, and signs everyone out. Everything is permanently deleted after 30 days. Until then you can email support@joinworkwise.com to get it back. To keep a copy first, use Download all my data in the Accountant tab.